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Return & Exchange

WHAT IS YOUR RETURN OR EXCHANGE POLICY?

 You have 03 days from the date of delivery to claim for the exchange if :

  • The product is damaged or defected.

  • The product/s must be unused, in the original packaging with labels and protective stickers attached. In case you receive an opened or unsealed box or packaging, please inform us immediately to avoid any claims.

  • Products purchased directly from our website must be returned to our Customer Services department for  return.

  • This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.

HOW DO I APPLY FOR THE RETURN?

  • To return an item, please email us at attire4youbrand@gmail.com with the return reason and order details. 

  • Once our customer support team approves the return you will be requested to send the parcel to our Head office Soan Islamabad.

  • Please note that you are responsible for the cost of returning the items to us.

WHEN WILL MY RETURN BE PROCESSED?

  • We aim to process all returns with 5-7 working days of receipt. 

  • During busy periods please allow up to 14 working days for your return to be processed.

DO YOU OFFER REFUND? 

  • Unfortunately, we don’t offer any refunds, we offer exchange only. However, In the case where we won’t be able to offer an exchange or any solution we may offer a refund.

  • Any online payments received by Attire4you is in PKR, therefore, in case of refunds amount will be reversed/refunded in PKR.

  • Customer will be responsible for any changes in currency exchange rates.

  • Attire4you Will not be responsible for any difference of amount due to currency conversions

  • In the case of  EXCHANGE shipping and handling charges will not be refunded. 

International Orders: 

  • Currently, Attire4you does not have a Return policy for international orders as all the products in the order are individually checked by the QC department before packing and handing over to courier.

  • If the customer refuses to accept the order at the time of delivery, Attire4you is not obliged to return, refund, or compensate the amount of the order.

  • In special cases, if exchange is approved, customers are required to dispatch and return our products at our operations facility based in Islamabad, Pakistan to be further checked and if found any issue, customer will be facilitated accordingly.

  • Return charges are to be borne by customers. Articles purchased on sale are not qualified for exchange or return.

Please Note: In the unfortunate event that you receive a damaged or defective product, we kindly ask that you provide clear evidence, such as images or videos, showcasing the issue. This step is mandatory for us to address your concern effectively. Upon receiving your proof, our team will promptly investigate the matter and ensure an appropriate resolution is provided.

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